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Customer satisfaction
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Fulfilling the demands of market and customer is THE basis for the further positive development of our company. The constant rise of the customer satisfaction is the necessary indicator for this development.
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Quality in service und material
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The basis to this target is not only the quality of our products, but all other services as well - starting from counseling, product design, administration up to the logistic process.
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Commitment to quality and environment
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Each employee is responsible for his/her part of the process. Self control means short reaction times and small reaction paths. This shall be a vital part of our efforts for being superior to our competitors. The protection of our environment is a basic policy of our company, which is realized by setting specific actions and targets on all company levels. Therefore, we support our employees in building an active part on planning, introduction and putting into action of environmental projects.
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Employee training
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The basis for the responsibility on the work place is an optimal training program for all employees, which is supported by the management.
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Minimization of bad influence on the environmental, safety and health situation
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It is our commitment to minimize damage to the environmental, safety and health situation by our activities exceeding legal and other rules – within the limits of technical and economical possibilities. Our special attention focuses on the secure handling of material with potential influence on environment, safety and health as well as the step by step reduction of its potential of endangerment. We carefully survey emissions and have set action plans for emergency situations. We constantly evaluate the influence of new and existing processes, technologies and products on environmental, safety and health issues and try to optimize resources and emissions in reference to the use of material, water and energy.
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Dialogue and communication
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We actively inform our customers and suppliers, the public and the authorities on our activities on these issues.
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Continual improvement
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We regularly check the progress on our environmental policy and its targets and programs, in order to boost the continuos optimization of environmental protection – if technically and economically possible. Management system procedures are frequently reviewed, evaluated and optimized in order to increase the efficiency of the whole system.
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Management system
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Our integrated management system shall provide the basis to reach the targets - as basically laid out in the policy - by formulation of clear rules. It fulfills all relevant demands set by the international standards EN/ISO 9001/2000 and EN ISO 14001/2004.
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Company
